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Ajexa offers a range of support options to meet your specific needs. Ajexa Technical Support Services provide direct access to our expert Support Engineers who are ready to assist you in the development, deployment, and management of Ajexa applications.
We provide per incident / monthly and yearly support plans to suit your requirement.
| Support plan |
As low as |
Buy |
| Per Incident |
$99 |
Order Now |
| Yearly (Unlimited Incidents) |
$799 per server |
Order Now |
Technical support includes:
- Troubleshooting
- Configuration
- Version upgrade
- Bug fixes & patches
- Product know how
Note:
Please see
professional services for installation and deployment.
(not covered in support)
Additional terms:
- Support is via Email (max 24 hours response time) and Internet chat (pre scheduled)
- The servers should have static IP and must be accessible via internet (SSH / Telnet / Remote Desktop).
- Version update provides free licenses for product version update and does not include additional services
related to it.
- Advisory on questions not provided by technical support is not included in Support Plan (e.g. local area network
setup, operational system setup etc.), except for contractual cases.
Please contact us and we will provide you with the details on support plans.
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